Procurement 2030: Business And Consumer Buying Trends, Habits Converge
While most think of traditional commerce models as being business-to-consumer (B2C) with purchasers being end users, the combination of e-commerce and relentless global competition has changed the business-to-business (B2B) buying landscape as well.
“Today’s B2B consumer is no longer a purchasing agent or procurement manager who negotiates pricing through face-to-face sales meetings,” says Roadmap 2.0’s consumer section author David Schneider, supply chain consultant and founder of We Are The Practitioners –David K. & Schneider Company LLC. “Instead, the business consumer is the receptionist, it’s the office manager, or it’s the project engineer.”
Schneider calls it Death of A Salesman, a reference to Arthur Miller’s Pulitzer Prize-winning 1949 play. “Willy Loman? Forget him, he’s been dead for a long time,” he says. “And between now and 2030, the whole act of sales is going to continue to change drastically. We already see this today, but it’s going to change even more over the next decade because the Internet provides multiple, different and easy ways to compare and purchase supplies.” READ MORE…
Generational Transitions Among Consumers Will Disrupt Supply Chains Between Now And 2030
Consumers, with their myriad demographics, desires and demands, are the ultimate disruptor to supply chains and to commerce between now and 2030, notes David Schneider, supply chain consultant, founder of We Are The Practitioners – David K. & Schneider Company LLC and author of Roadmap 2.0’s section on consumers.
“Consumers are the dominant disrupter to the supply chain. They have been, and they’re going to get worse,” he says. “That’s because companies typically think of consumers as a single, monolithic group—and that’s a mistake. Instead, it’s critical to examine these groups and their buying profiles in terms of generations.”
Over the next decade, five different generations will impact consumer wants, needs and behaviors. READ MORE…
MHI Releases Video About Roadmap 2.0
Highlighting today’s lightning fast pace of business, built upon unprecedented interconnectedness and the exponential rate of change for technology, the video showcases the latest technology, consumer, workforce and logistics infrastructure trends impacting material handling and logistics between now and 2030.
Join the Roadmap on LinkedIn: Industry members are encouraged to join the U.S. Roadmap for Material Handling & Logistics Group on LinkedIn and to follow @MHLRoadmap on Twitter.