When MHI released the 2019 Annual Industry Report, “Evaluating Supply Chain Digital Consciousness,” developed in conjunction with Deloitte Consulting LLP and at ProMat 2019, the publication included a self-assessment for benchmarking of digital consciousness. Intended as a way to help companies better understand both their degree of awareness and of their own progress in achieving a Digital Supply Chain, the assessment is now available as a free, online tool called the Supply Chain Digital Consciousness Index (DCI).
The Supply Chain DCI was introduced as a direct acknowledgement of the report’s determination that although many supply chain leaders recognize that the digital supply chain is in their futures, they may lack the mindset required to make that future a reality.
“We felt it was important for readers of the report to have a tool they could use to quickly assess their organization’s digital mindset, as well as to gauge their progress on the journey through the four stages of technology adoption,” says George Prest, CEO of MHI.
“Therefore, we developed a self-assessment tool for assessing your supply chain digital consciousness index based on four levels of awareness across five categories,” he continues. “We expect that supply chain leaders will find it useful and share it organization-wide to help their companies gain a better understanding of where they currently are in the context of where they want to be.”
The Report first defines a pyramid of digital adoption that has four technology stages, starting with the collection of data through digital connectivity, and then moving up the pyramid to generate increasing supply chain value and insights from that base data through automation, advanced analytics, and ultimately artificial intelligence.
The self-assessment then asks readers to rate their awareness level with one of four classifications (dormant, developing, heightened or elevated) within five separate categories (talent, workplace environment, innovation/technology, customer engagement and leadership) in a quick, two-page format.
This framework can help companies understand their current level of digital adoption and then identify gaps and next steps to boost digital consciousness and supply chain performance. The Supply Chain DCI quantifies the current level of supply chain digital consciousness, as well as measures progress made toward desired end-state. The intent is to help firms determine the current state of their digital consciousness, then prioritize gaps in order to develop a comprehensive strategy for digital consciousness that meets their unique business goals.
In a recent MHI Solutions magazine article about the 2019 MHI Annual Industry Report, Annette Danek-Akey, Senior Vice President of Supply Chain at Penguin Random House discussed the importance of the measurement tool to her operation.
“I love the self-assessment,” Danek-Akey says. “I timed myself when I completed it, and it only took me five minutes, so there are no excuses for not using that tool.”
While Danek-Akey says her survey score didn’t reveal any surprises, it did validate and reinforce what she already knew about her operation. Backed by her company’s leadership and existing corporate culture, workforce satisfaction is one of her top priorities.
“I’ve put tremendous focus on talent, workplace environment and leadership, so I expected to score on the higher end of the spectrum there,” she explains. “But in our operations, I truly believe that you have to focus on those areas first before you can tackle innovation, technology and customer engagement. If you have the right people, then it’s far easier to focus on the other digital elements.”
To complete the Supply Chain DCI, click here.